Everything you need to know as an online shopper
What is Online Trust Mark?
The Online Trust Mark has been created for you. Online Trust Mark allows you to shop online with confidence around the world. We certify online shops according to the GCC which means that you know exactly what your rights are when you see the Online Trust Mark badge.
Found yourself on a store you haven’t visited before? Check how safe it is on Online Trust Mark before making a purchase. In case of a dispute, please feel free to file a complaint. We will intermediate between you and the online store to resolve the issue as fast as possible.
We help you shop online with trust
Your Consumer Guaranteese
The Safe.Shop trustmark gives you, as consumer, several guarantees for a safe and positive online shopping experience.
Your consumer guarantees are based on the Global Ecommerce Code of Conduct as defined by 30+ Ecommerce, Retail and Trustmark organizations across the world.
Your consumer guarantees are:
The Global Ecommerce Code of Conduct is updated every year to include new developments in consumer rights, technology, and market developments.
If you have questions or suggestions on how to improve the Code of Conduct, please feel free to contact us.